Job Vacancy Announcement – Ahadu Bank 2023

Position 1 : Customer Services Officer I – Mizan Aman, SNNPR

• Education: Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields.
• Experience: Minimum 1 year in a bank or 2 years in microfinance institutions.
• Competencies:
• Understanding of general financial products and services.
• Good knowledge of bank accounting and procedures.
• Proficient in Microsoft Excel and Office, with a good command of the core banking system.

Customer Services Officer II – Mizan Aman, SNNPR

• Qualification: Bachelor’s Degree in a business-related field.
• Experience: 2 years in a bank.
• Responsibilities:
• Check front office customer service support.
• Handle account maintenance, payment, and collection transactions.
• Respond to customer inquiries.
• Manage cash and non-cash transactions.

Senior Customer Services Officer – Mizan Aman, SNNPR

• Education: Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields.
• Experience: Minimum 5 years in a bank.
• Responsibilities:
• Provide front office customer service support.
• Manage account transactions.
• Respond to customer inquiries.
• Handle cash and non-cash transactions.

Branch Manager I – Mizan Aman, SNNPR

• Qualification: Bachelor’s Degree in Banking & Finance, Accounting, Management, Economics, Business Administration, or related fields.
• Experience: Minimum 7 years in a bank, including 1 year as a Customer Services Manager or equivalent.
• Responsibilities:
• Plan, organize, lead, and control branch banking activities.
• Ensure adherence to operating procedures, rules, and regulations.
• Coordinate sales/business development efforts.
• Lead customer service initiatives and operational excellence.
• Participate in community activities and promote bank services.

Key Competencies for Managerial Positions:

• Excellent team building and analytical skills.
• Ability to work under pressure.
• Knowledge of modern management techniques.
• Excellent organizational skills.
• Results-driven and customer-focused.
• Leadership and human resources management skills.

How to Apply:
Interested applicants should apply

by November 7, 2023. Upload credentials in a single PDF not exceeding 10 MB.

Contact Information:
For more information, call us at +251 11 5260 795

Deadline: November 7, 2023

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