Position 1: Customer Services Officer II – Adama

Job Description

• Is responsible to make/Check front office customer service support at the branch.
• will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries,
• handles cash and non-cash transactions and all customer requests at the branch.

Job Requirements

Education Requirements 

Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.

Experience Requirement 

 2 (Two) years of relevant experience in a Bank.

Competencies Required

• Understands the basic mechanisms of general financial products and services.
• Good knowledge of Bank’s accounting and procedures.
• Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

How to Apply

How to apply:

Interested and qualified applicants shall apply on the above  link.

https://forms.gle/Tf3PufSu6EvwMNdJ8

if you need more information, please call us on 

+251 11 5260 795

Position 2 : Senior Customer Services Officer – Adama

Job Description

Provides front office customer service support at the Branch

 Handles account management transactions

Respond to customer enquiries

Handles cash and non-cash transactions and all customer requests at the branch.

Job Requirements

Educations

Bachelor Degree in Banking & Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.

Experience Requirement 

4 (Four) years of relevant experience in a Bank  

 Competencies Required

Understands the basic mechanisms of general financial products and services.

Good knowledge of Bank’s accounting and procedures.

Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.

Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

How to Apply

How to apply:

Interested and qualified applicants shall apply on the above  link.

https://forms.gle/Tf3PufSu6EvwMNdJ8

if you need more information, please call us on 

+251 11 5260 795

Position 3 :Branch Manager for Adama Branch

Job by Ahadu Bank S.C

 Job Description

AHB/Vacancy-0009/22

The Branch Manager will plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.

The Branch manager will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan and activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank.

Job Requirements

Required Qualification:

• Bachelor’s Degree in  Banking & Finance, Accounting, Management, Economics, Business Administration or other related fields of studies. 

Required Experience: 

• Minimum of seven (7) years of professional experience at a Bank out of which One (1) as Customer Services Manager or equivalent role.  

Candidates applying for managerial positions shall possess key competencies and skills including:

• Excellent teambuilding and analytical skill
• Ability to work under pressure
• Sufficient knowledge of modern management techniques;
• Excellent organizational skills;
•  Ability to distribute sales targets and production goals to staffers and manage achievement;
• Knowledge of commercial business law, sector rules and regulations;
• Results driven and customer focused
• Leadership and human resources management skills

How to Apply

Interested applicants fulfilling the above requirements are invited to send their applications, CVs, and supporting credentials stating  work area/city preference. 

All applications shall be sent through the link https://forms.gle/Tf3PufSu6EvwMNdJ8

or using the apply button.

---

---

---