The District Relationship Officer will be responsible for achieving business growth for Retail & MSME/IFB Banking by providing quality relationship management to new and existing customers in the assigned district. This involves sustaining customer satisfaction to retain existing and potential customers and generating additional business through cross-sell opportunities.
Qualifications
Education:
Bachelor’s Degree in Business Administration, Banking, Finance, Management, or related fields.
Training and courses in banking operations (domestic, credit, and international banking operations).
Experience:
At least five years of successful experience in banking or a customer contact role.
Skills and Competencies
Behavioral Competency:
Interpersonal and cross-cultural skills
Creativity and innovation
Action-oriented
Quality focus and attention to detail
Professionalism and integrity
Strong communication skills
Critical and analytical thinking
Personal motivation and drive
Customer relationship management skills
Risk awareness and focus
Technical Competency:
Business development skills
Commercial awareness
Strong networking skills
Relationship management skills
Knowledge of Retail and MSME Banking products
Understanding of banking policies, processes, procedures, and compliance standards
How to Apply
Interested and qualified applicants should apply through this form.
Fill in all the details on the vacancy application form and ensure you submit it after completing all the questions.
Scan and upload all relevant credentials that verify educational qualification, work experience, licenses, certifications, etc., in PDF format.
Login to the Ethiojobs vacancy application website and attach the scanned documents in PDF format (mandatory).
Notes:
Applicants who do not have an Ethiojobs account need to register using a personal email account.
CVs should not exceed three pages and must be saved in PDF format (mandatory).
Dashen Bank does not charge a fee at any stage of the recruitment process. Please refuse if asked for any payment.