Recruit potential customers and maintain strong, sustainable relationships.
Ensure customer recruitment aligns with the Bank’s directions.
Confirm the existence of a single point of contact for customers.
Interview customers, manage the collection of relevant documents for credit processing, ensure the legality of borrowers, and ensure timely valuation of properties offered as collateral.
Visit business premises of borrowers and prepare business visit reports, and due diligence reports for the Credit Committee.
Ensure timely decisions on credit requests and communicate them promptly to customers.
Manage the disbursement of loans and advances accurately and timely.
Ensure proper and timely classification and collection of loans and advances.
Conduct strict follow-ups on loans and advances, providing periodic reports to the relevant organ of the Bank.
Address deteriorating loans and advances with timely solutions.
Maintain and update loan documents properly.
Negotiate with customers, propose resolution mechanisms, and follow up on restructured loans and advances.
Ensure the lending process adheres to the Bank’s Credit Policy and Procedure.
Provide clarifications on credit approval decisions or workout resolutions as needed.
Resolve customer complaints effectively.
Qualifications
Education:
MSc, MA, BSc, or BA in Economics, Management, Business Administration, Marketing Management, Finance, or related fields.
Experience:
7 years of relevant experience in the banking industry, with at least 2 years as a Senior Customers Relationship Officer, Senior Credit Analysis/Appraisal, Senior Loan Officer, or equivalent position.
Required Skills:
Customer Relationship Management (CRM)
Communication
How To Apply
Interested and qualified applicants should apply via the following link for five consecutive days from the date of the announcement.