Job Vacancy Announcement at Abyssinia Bank: Banking Business Officer and Banking Operation Officer

Abyssinia Bank is inviting qualified applicants for the following job positions:

Position 1: Banking Business Officer

Requirements

  • Education: BA Degree in Accounting, Management, Marketing, Banking and Finance, Economics or other business-related fields.
  • Experience: Minimum of 2 years of banking experience.

Main Duties and Responsibilities

  • Attain customer requests, provide efficient and high-quality service, and promote and sell banking products, services, and channels.
  • Deliver efficient and high-quality service to customers and handle their queries and complaints.
  • Maintain a positive relationship with customers and staff.
  • Enhance the bank’s image through proactively handling customers and maximizing their satisfaction.
  • Comply strictly with regulatory standards, bank policies, procedures, and code of conduct.
  • Identify and recruit prospective customers and provide professional advice.
  • Work towards team and individual task achievements.
  • Promote the Bank’s products, services, and digital banking to customers.
  • Participate in resource mobilization activities.
  • Attend to customers at the counter properly.
  • Prepare cash and non-cash tickets/negotiable instruments.
  • Process cash and non-cash transactions.
  • Process customer account opening, digital banking services, and perform cross-selling activities.
  • Process customer account closing and product service and channel termination.
  • Identify, verify and scan customers’ and authorized staffs’ signatures.
  • Maintain his/her cash holding position at all times.
  • Balance daily cash and non-cash tickets and physical cash against the respective accounts.
  • Perform other related duties given by the supervisor.

Place of Work

Dire Dawa District

Position 2: Banking Operation Officer

Requirements

  • Education: BA Degree in Accounting, Banking, Business Administration, Management, Marketing, Accounting and Finance, Economics, or Business-related fields.
  • Experience: Minimum of 2 years banking experience.

Job Objective

To attain customers’ requests and provide efficient and high-quality service or reconcile the book of accounts or checks and control transactions and archiving documents of the branch as per the bank’s policy, procedure, guideline, and other pertinent regulation.

Main Duties and Responsibilities

  • Reconcile the branch book of account, check transaction and archive document, provide efficient and high quality service, process bulk payments, and document authentication for new opened account.
  • Deliver efficient and high-quality service to customers and handle their queries and complaints.
  • Maintain a positive relationship with customers and staff.
  • Enhance the bank’s image through proactively handling customers and maximizing their satisfaction.
  • Countersign on documents and transaction tickets.
  • Comply strictly with regulatory standards, bank policies, procedures, and code of conduct.
  • Work towards the achievements of the teams and individual task.
  • Promote the Bank’s products, services, and digital banking to customers.
  • Participate in resource mobilization activities.

Place of Work

Dire Dawa District

Application Deadline

May 12, 2023

How to Apply

Qualified and eligible applicants are required to apply online through BoA career website:

  • In-person or postal application is not accepted.
  • Ineligible/unqualified applicants will be automatically rejected.
  • Applicants are urged to submit only one application.
  • Those who submitted multiple applications will be denied.
  • Any updates will be communicated only through email.
  • Only shortlisted candidates will be contacted.

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