Amhara Bank S.C. new job vacancy 2022

Position: 1 Senior Customer Experience Officer

Qualifications: BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, and related fields.

Experience: 5/Five years of relevant banking experience, of which 2/two years as Customer Experience Officer.

Essential Functionality:

• Actively part in development  and implementation  of  a  service quality improvement strategy for branches;
• Develop  a continuous stream of data to analyze , measure , and evaluate customer behaviors and sentiments;
• Undertake  a holistic, dynamic assessment of who the bank’s customers are and what motivates their behavior, and   follow -up their treatments  as more than just buyers;
• Identify customer needs and take proactive steps to maintain positive experiences;
• Analyze customer feedback on product ranges and new releases, as well as preparing reports;

Place of Work: Head Office

Position: 2 Senior IT Security Officer

Qualification: BSc. in Computer Science, Computer Engineering,  Information System, Information Science, Software Engineering,  Electrical Engineering, and related fields and related fields;

Experience: 5/Five years of relevant banking experience, of which 2/two years as IT security Officer.

Essential Functionality:

• Participate in the development  and implementation of  information security program, policy, standards, and procedures to ensure on-going maintenance of information security;
• Implement and maintain security controls;
•  Identify and solve potential and actual security problems;
• Assess the current situation, evaluating trends and anticipating security requirements;
• Analyze existing security systems and make recommendations for changes or improvements;
•  Prepare reports and action plans in the event that a security breech does occur;

Place of Work: Head Office

Deadline: March 12, 2023

How to Apply:

Interested applicants fulfilling the above requirements are invited to apply within five (5) consecutive days from March 8, 2023 to March 12, 2023, online via below Amhara Bank Link Web Portal:

https://vacancy.amharabank.com.et:3031/

For any inquiry contact us on 690

• Only short listed candidates will be communicated
• Hard copy or physical applications will not be accepted
• The Bank has the right to cancel the post advertised